Contact Us
For questions about these Terms, please contact us at support@mindwave.com
Acceptance of Terms
By accessing or using MindWave's mental health platform ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part, please do not use our Service.
Service Description
MindWave provides AI-powered mental health support including conversational therapy, mood tracking, guided mindfulness, cognitive behavioral tools, and crisis resources. Our Service is designed as a supplement to, not a replacement for, professional mental health treatment.
Medical Disclaimer
The Service does not provide medical advice, diagnosis, or treatment. The AI interactions are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified health providers with any questions regarding your medical condition.
User Accounts
You must provide accurate information when creating an account
You are responsible for maintaining the confidentiality of your password
You must be at least 18 years old to use the Service independently (13-17 with parental consent where legally permitted)
You may not share your account with others
Subscription and Billing
Subscription fees are charged at the beginning of each billing period
Free trials automatically convert to paid subscriptions unless canceled prior to trial end
We may change subscription prices with 30 days notice
No refunds for partial billing periods when canceling
Acceptable Use
You agree not to:
Use the Service for self-harm or to harm others
Attempt to bypass security measures
Use automated systems to access the Service
Upload viruses or malicious code
Impersonate others
Use the Service for illegal purposes
Intellectual Property
All content, features, and functionality of the Service are owned by MindfulAI and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our permission.
Changes to Terms
We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.